Welcome to
Perceptions
cookies
Perceptions Cookies is where LOVE, FAITH, and HOPE are baked into everything we make.
BAKERS
THE PERCEPTIONS
Jessica, Christopher, Christina & Charlotte Perceptions are your bakers who love to bake from scratch. We know everything in everything we bake. We love to bake the classics and sometimes we let our CREATIVITY takeover.
MENU
FAQ
How do I place an order?
You can easily place an order through our website. Simply browse our menu, and complete the order form.
What payment methods do you accept?
We currently are accepting payments by PayPal, Zelle or CashApp. Once the order form is received an invoice will be sent for payment. All transactions are processed securely to ensure your data is protected.
Is there a minimum order requirement?
Yes, our minimum order requirement is a dozen of the same cookie. We believe this allows us to maintain the quality and consistency of our products while providing you with a delightful and satisfying experience. If you have any questions or need assistance with your order, feel free to reach out to our customer service team.
Can I customize my desserts or make special requests?
Absolutely! We understand that everyone has unique preferences. While our menu provides delicious options, you can contact us to discuss customizations or special requests, and we'll do our best to accommodate them.
Do you offer gluten-free or vegan options?
Currently, our menu does not include gluten-free or vegan options. We appreciate your inquiry and are always looking to expand our offerings. Feel free to explore our existing menu for other delightful treats, and stay tuned by subscribing for potential updates in the future.
How are the desserts packaged for delivery?
We take great care in packaging our desserts to ensure they arrive in perfect condition. They are packaged securely to maintain freshness and flavor during transit.
What areas do you deliver to?
Currently, we deliver to Milwaukee, WI. If you're interested in placing an order outside of Milwaukee, please contact us, and we'll be happy to discuss delivery options for your specific area. We're here to accommodate your dessert cravings wherever possible!
Can I schedule a specific delivery time?
While we offer delivery within specific time frames, unfortunately, we cannot guarantee an exact delivery time. You can contact our customer service for more information about delivery schedules in your area.
What is your cancellation and refund policy?
Please refer to our cancellation and refund policy on our website. Generally, cancellations must be made within a specific time frame, and refunds may be subject to certain conditions.
Do you cater for events or parties?
Absolutely! We offer catering services for events and parties. Contact us in advance to discuss your requirements, and we'll work with you to create a memorable dessert experience for your guests.
Are your desserts made fresh daily?
No, our desserts are not made fresh daily. Instead, we prioritize freshness by crafting each treat to order. This ensures that you receive a freshly made, high-quality dessert tailored just for you. We believe in delivering a delightful experience with every order.
Privacy & Return Policy
Privacy Policy:
Perceptions Cookies is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information when you visit our website or make a purchase from our online bakery.
Information We Collect:
• Personal Information: We may collect your name, contact information, shipping address, and payment details when you place an order.
• Browsing Information: We may collect non-personal information such as IP addresses, browser details, and cookies to enhance your browsing experience.
How We Use Your Information:
• Order Processing: We use your personal information to process and fulfill your orders.
• Communication: We may use your contact information to update you on your order status and inform you about promotions or new products.
• Analytics: We may use non-personal information for analytical purposes to improve our website and services.
Disclosure of Information:
• We do not sell, trade, or otherwise transfer your personal information to outside parties unless required for order fulfillment or legal reasons.
Security:
• We implement industry-standard security measures to protect your personal information.
Cookies:
• We use cookies to enhance your browsing experience. You can choose to disable cookies, but this may affect your ability to access certain features on our website.
Your Consent:
• By using our website, you consent to our Privacy Policy.
Terms of Service:
Ordering and Payment:
• All orders are subject to availability.
• Prices are listed in USD and are inclusive of applicable taxes.
• Payment is processed securely through [payment gateway].
Shipping and Delivery:
• We strive to deliver orders promptly, but delivery times may vary.
• Shipping costs are calculated at checkout.
Returns and Refunds:
• We take great care to ensure the quality of our products. If you are not satisfied, please contact us within 24 hours of receiving your order.
• Refunds or replacements are provided for damaged or defective items upon approval of Perceptions Cookies.
• Due to the nature of our products, we do not accept returns for reasons other than damage or defects.
Cancellation Policy:
• Orders can be canceled within 48 hours of placement.
Intellectual Property:
• All content on our website, including images and text, is the property of Jessica Perceptions and the Perceptions Family and may not be used without permission.
Limitation of Liability:
• CMPGFB LLC is not liable for any indirect, incidental, or consequential damages.
Modification of Terms:
• We reserve the right to update or modify these terms at any time.
Governing Law:
• These terms are governed by the laws of [Your Jurisdiction].
Contact Information:
• For any questions or concerns, please contact us at perceptionscookies@gmail.com.